The client, UK’s major provider of on-campus residential and academic accommodation infrastructure, wanted to strengthen their existing business pipeline and consequently create a more focused BD approach towards business expansion.
In 2015, a detailed analysis of DWP’s expenditure patterns revealed that the department had been engaging the private sector for several years in multiple functional and support areas including contact centre services, application development, application maintenance, IT helpdesk and other related IT support services.
In 2016, a global FM services provider wanted to undertake a similar exercise to assess the latent opportunities with existing clients in the private sector. Taking the list of its existing clients in energy sector as the starting point, a detailed analysis was conducted to cull out the potential opportunities.
Defence Infrastructure Organisation (DIO) builds, maintains and services the infrastructure required by UK Armed Forces. In 2014, DIO planned to achieve the operational efficiencies by consolidating 80 soft FM contracts worth £250 Mn into seven regional contracts and named the effort as “Project Hestia”.