Creativity is simply being able to think of difficulties from different perspectives and discover solutions that have not been thought of yet. Here are some tips to keep the mind fresh and alive with new ideas.
To be successful, a customer service strategy demands to be performed in every area of the organization. It cannot only be a part of the customer-facing teams. Instead, customer service strategy needs to come from the top to bottom and align with the overall vision, and values of an organization. Here are some ways to improve your customer service strategy.